Technology · Phones & tablets

Handle an overheating phone

Cool the device and identify common overheating causes.

1. Stop gaming, navigation, recording or other heavy activity and disconnect the charger.
2. Move the phone away from direct sunlight, remove a thick case and let it cool naturally.
3. Close a misbehaving app, restart the device and install available app or system updates.
4. Seek service if it repeatedly becomes dangerously hot, swells, smells unusual or shuts down during light use.

Follow the official instructions for your device or service. Back up important data before changing settings or attempting repairs.